SERVICES

LEADING PROVIDER OF
VALUE-ADDED SERVICES

WSA's team has more than 100 combined years of experience in the telecommunication and consumer mobile electronics market. Operational flexibility permits us to adapt to dynamic needs of our clients.

Excellent relationships with principal manufacturers of cellular phones and consumer electronics products. WSA's operations and processes are based on ISO-9001 quality standards.

SERVICES

360° TECH
INTEGRATION

Our industry leading IT team provides a wide range of world class systems and specialty services. We can integrate with any system used by our customers. Integration can range from simple flat file interfaces to sophisticated web service connections. We offer world-class systems for supply chain management that include ESN/MEID tracking, forward and reverse logistics, transportation management and related services.

These systems ensure a high level of transparency with our customers, showing the accuracy and quality of all processes. We provided a multitude of email notifications, keeping you informed of all important events.

Our employees are industry leaders with extensive experience in the wireless industry that can offer assistance with business processes, requirements analysis, integrations, and accounting.

WSA's full 360° Tech Integration services include:

  • Custom Deployment
  • B2B and B2C Web Portals
  • System Integrations
  • E-Commerce Store Integrations
  • ESN/MEID tracking
  • EDI Documents
  • Automated FTP File Transfers
  • Automated Email Notifications
  • ERP and WMS Hosting
  • Vendor Managed Inventory
  • Reverse Logistics
  • Web Forecasting
  • Inbound/Outbound Quality Control Management
  • Software Provisioning
  • Custom Reporting
  • Full Server Hosting with 24/7 Monitoring

KITTING, BRANDING & PACKAGING

WSA has a wide range of kitting and branding services, ranging from fulfillment using the OEM's existing packaging to projects involving design of customized packaging. We also do device branding and debranding. Our processes and systems allow for a smooth execution of even the most complex kitting and branding requirements.

Our kitting, branding and packaging services include:

  • Design and Materials
  • Environment Packaging
  • Custom Boxes
  • Acrylic Clamshells/Blister Pack
  • Collateral Creation (Welcome Kits)
  • Activation Information Cards
  • Box Sleeves/Wraps
  • POP Creation (Point of Purchase)
  • Labeling
  • User Manuals
  • Handset SIM Insertion
  • Retail SIM Packaging
  • Device Logo Branding
  • Device Debranding

SOFTWARE PROVISIONING

WSA specializes in software provisioning, rework projects, and software resolutions. We have the capability to provision GSM, CDMA and LTE (Android, Windows, and Firefox) handsets according to manufacturer's certified and approved software. Our team of dedicated engineers works closely with our OEM partners on the co-development of custom software and script file settings.

With the ability to provision upwards of 25,000 handsets per day, our facilities can support multiple projects and software loads in parallel. This minimizes flash time and optimizes fulfillment of customer orders. We also have the capability to side load applications on all Android devices.

FULFILLMENT

WSA offers fulfillment options that are highly automated and customizable to match our customer's requirements, "We do a lot more than just pick, pack, and ship." We work closely with each client to design and implement formal Bill of Materials for accurate results.

Our fulfillment services include:

  • Warehousing
  • Kitting
  • Customized Packaging
  • Shipping (B2B, B2C, DC 2 DC)
  • Activation
  • Vendor Managed Inventory

REVERSE LOGISTICS

Using WSA's state-of-the-art system capabilities, our customers can view real-time reports on returns and inventory via our web portal or receive such information via an integrated system.

WSA's Reverse Logistics program includes the following services:

  • Retailer Returns
  • Triage (ABC Classification) Services
  • Re-kitting of class "A" returns back available for sale inventory, including
    • Cleaning
    • Factory Reset
    • Data Wipe
    • Software Updates
    • Re-provisioning
  • Re-work class "B" stock returns for sale or Handset Exchange
  • DOA Processing
  • In Warranty/Out of Warranty Returns Processing
  • Obsolete Inventory Program

WSA VENDOR SERVICES

  • Forward Logistics
  • RMA/Reverse Logistic/Returns-Warranty Management/Handset Exchange
  • Demand Forecasting Planning & Inventory Management
  • Trade-In Programs
  • Buy Back Programs
  • White Label Customization
  • Obsolete Inventory Program
  • Software Customization
  • Accessory Supply Solutions
  • Device Branding/Pad Stamping
  • Life Line Program
  • End-user Handset Financing Available
  • Account Management Tools
  • Website Build Out/Management
  • Reporting Tools
  • Online Order Placement and Tracking
  • Kitting/Re-Kitting Services
  • Customized Packaging
  • High Quantity Units Per Day Flashing Capability
  • Warehousing
  • Individual Customer Drop Shipment
  • Device Insurance & Protection
  • Customized Programs