Overview
WSA Distributing, Inc. ("WSA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at wsadistributing.com or interact with our services.
WSA Distributing is a third-party logistics (3PL) provider headquartered at 7222 Opportunity Rd, San Diego, CA 92111. This policy applies to all information collected through our website and any related services, sales, marketing, or events.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide when you:
- Submit a quote request or contact form (name, email, company name, phone number, business details)
- Email or call us directly
- Sign up for or use the WSA client portal
- Correspond with our team for onboarding or support
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search query
- Device type and operating system
- Date and time of your visit
Client Business Data
As part of providing 3PL services, we may process inventory data, order data, shipping addresses (your customers'), and other operational data on behalf of our clients. This data is governed by our client service agreements and is handled with the highest standards of confidentiality.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests, inquiries, and communications
- Provide, operate, and improve our 3PL fulfillment services
- Set up and manage your WSA client portal account
- Send transactional communications (order updates, invoices, alerts)
- Send marketing or informational emails (you may opt out at any time)
- Analyze website traffic and improve our website's performance
- Comply with legal obligations and enforce our agreements
- Detect and prevent fraud or security incidents
We do not sell your personal information to third parties for their direct marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmitted to and from our website
- Restricted access to personal data on a need-to-know basis
- Secure storage of client portal credentials and business data
- Regular review of data collection and processing practices
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach affecting your information as required by applicable law.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Quote and contact form submissions: retained for up to 3 years
- Active client operational data: retained for the duration of the client relationship plus 5 years
- Website analytics data: retained per the third-party provider's standard retention policy
When personal data is no longer needed, we will securely delete or anonymize it.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Your Rights
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. WSA does not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
How to Submit a Request
To exercise any of these rights, contact us using the information in the Contact section below. We will respond to verified requests within 45 days as required by law. We may need to verify your identity before processing your request.
Children's Privacy
Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website homepage
- Notify active clients by email where required
We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
WSA Distributing, Inc.
📍 7222 Opportunity Rd, San Diego, CA 92111
Business hours: Monday–Friday, 8:00 AM – 5:00 PM PT